MTN, Airtel, Others Harmonise Shortcodes For Credit Recharge, Call Center, e.t.c

 

 

 

S    Telecommunications operators in Nigeria have commenced the harmonisation of shortcodes across all networks.

 

The announcement, which was made recently in Lagos by the umbrella body, the Association of Licensed Telecoms Operators of Nigeria (ALTON), said the harmonisation was pursuant to a regulatory modernisation initiative by the Nigerian Communications Commission (NCC).

 

ALTON Chairman and Head of Operations, Gbenga Adebayo and Gbolahan Awonuga respectively, in a statement, said the harmonisation of shortcodes is aimed at implementing a streamlined process for common shortcodes across the industry, by making life easier for Nigerians through the memorisation of single codes, for various services across all networks, as well as providing a cohesive regulatory framework that is consistent with global best practices.

Following the directive from NCC, the Association informed the general public: “The Network Operators have begun implementing the shortcodes, working closely with the NCC. The Commission has provided adequate time for subscribers to get used to this new development. We are confident this will enhance customer’s experience across networks.”